GENERAL CONDITIONS OF SALE (the "Site") is published by the company SWEETIES EURL, a company with a capital of €1.00, registered with the R.C.S of Cannes under the number 805 265 584, whose registered office is 799, Boulevard des PRINCES - Villa n°10 - 06210 MANDELIEU-LA-NAPOULE (the "Publisher").

I - Applications of the general conditions of sale

The general conditions of sale (the "GTC") detailed below apply to all orders for products and services placed via the Site https://www.sweeties-by-aude (the "Products") from the Publisher by any person (the "Client").

The Customer must read the General Conditions of Sale (GTC) prior to any order (the "Order"), the General Conditions of Sale (GTC) being available on the Site https://

The Publisher reserves the right to adapt or modify these General Terms and Conditions of Sale (GTC) at any time. The version of the General Conditions of Sale (GTC) applicable to any sale being that appearing online on the site at the time of the Order. Consequently, the fact of placing an Order requires full prior and unreserved acceptance of the General Conditions of Sale (GTC) by the Customer by clicking on the button "I have read and I accept the general conditions of sale".

II - Information on the Site and accessibility of the Site is an e-commerce site owned and operated by the Publisher.

The Site is open to all users of the Internet network, in principle accessible 24 hours a day, 7 days a week, except for interruption, scheduled or not, by the Publisher or its service providers, for the purposes of its maintenance and /or Security or Force Majeure (as defined below). The Publisher cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the Site.

The Publisher does not guarantee that the Site will be free from anomalies, errors or bugs, nor that the Site will work without failure or interruption. In this regard, he may freely and at his sole discretion determine any period of unavailability of the Site and/or its content. The Publisher cannot be held responsible for problems with data transmission, connection or unavailability of the network.

The Publisher reserves the right to change the Site, for technical or commercial reasons. When these modifications do not substantially and negatively alter the conditions of the provision of services, the Customer may be informed of the modifications made, but his acceptance is not requested.

III – Registration on the Site

To be able to place an Order on the Site, the Customer must first register on the Site https :// by creating an account containing the Customer's information (the "Account").

When creating an Account on the Site, the Customer must ensure the accuracy and the completeness of the data it provides. The Customer is required to always update his personal information.In the event of an error in the wording of the recipient's contact details, the Publisher cannot be held responsible for the impossibility of delivering Products

By registering on the Site, the Client declares and guarantees to the Publisher that he is of legal age and has the legal capacity to contract.

The Publisher may delete the Client's Account at any time, for any reason, at its sole discretion.

IV - Products

The products offered for sale are those described on the Site on the day the Customer consults the Site, in the limit of the available stock. These indications are updated automatically in real time. However, an error in the update, whatever its origin, does not engage the responsibility of the Publisher. As such, the Publisher cannot be held responsible for the cancellation of an Order for a Product due to the exhaustion of stocks.

The Publisher takes the greatest care in the presentation and description of these products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts.

The Publisher does not guarantee the accuracy or security of the information transmitted or obtained through the Site.

It is possible that the Customer may receive following an Order a part previously returned by another person. It is specified that the Publisher only accepts the return of intact and unworn Products, these two conditions being checked before the returned Products are returned to stock.

V - Commands

Ordering on the Site is subject to compliance with the procedure set up by the Publisher on the site comprising successive steps leading to the validation of the Order.

The Customer can select as many Products as he wishes which will be added to the basket (the "Basket"). The Basket summarizes the Products chosen by the Customer as well as the prices and costs relating thereto. The Customer may freely modify the Basket before validating his Order. The validation of the Order constitutes confirmation of the acceptance by the customer of the General Conditions of Sale (GTC), of the Products purchased, of their price as well as the associated costs.

The price paid when validating the Order includes VAT and shipping costs. Other taxes and fees, including customs, are the responsibility of the Customer who must pay them to the carrier.

A confirmation email summarizing the Order (products, price, product availability, quantity, etc.) will be sent to the Customer by the Publisher. To this end, the Customer formally accepts the use of e-mail for confirmation by the Publisher of the content of his Order. Invoices are available in the "my account" section of the site.

VI – Refusal to process an Order

The Publisher reserves the right to withdraw any Product displayed on the Site at any time and to replace or modify any content or information appearing on the latter. Despite the Publisher's best efforts to meet the expectations of its customers, it may be necessary for the latter to refuse to process an order after having sent the Customer the confirmation email summarizing the Order.

The Publisher cannot be held liable to the Customer or a third party for the decision to withdraw a Product from the Site, or for the decision to replace or modify any content or information appearing on this Site. , or refusal to process an Order after sending the confirmation email summarizing the Order

VII - Prices and Terms of Payment

The prices of the products are indicated on the Site in euros, including VAT, but excluding customs fees and other taxes.

All prices displayed are calculated with value added tax (VAT) applicable in France included, which may be different depending on the billing country.

The Publisher reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of registration and payment of the order, subject to availability.

The products are payable in cash when the actual Order is placed.

Payment for purchases is made either via Paypal, or via the secure platform of our partner STRIPE or in 3 or 4 installments free of charge with ALMA. The Customer expressly acknowledges that the communication of his bank card number to the Publisher constitutes authorization to debit his Account up to the price of the Products ordered. If necessary, a notification of Order cancellation for non-payment is sent to the Customer by the Publisher on the email address provided by the Customer when registering on the Site.

The data recorded and kept by the Publisher constitutes proof of the Order and of all past sales. The data recorded by Paypal or STRIPE constitutes proof of any financial transaction between the Customer and the Publisher.

VIII - Delivery

Deliveries are provided by the Post Office or Mondial Relay, Monday to Saturday, depending on the option chosen by the Customer when validating their Order.

Delivery means the transfer to the Customer of physical possession of the Products (the “Delivery”).

The Delivery charges applicable to the Order are those mentioned on the Site at the time of the Order.

When the Publisher takes care of the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.

By way of exception, the risk is transferred to the Customer when the Product is handed over to the carrier when the latter is responsible for transport by the Customer and not by the Publisher.

Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residential address of the Customer, of a natural person of his choice or of a person moral (delivery to his business). Delivery cannot be made to hotels or PO boxes.

If it is impossible to carry out the Delivery, the Publisher endeavors to find a secure place to deposit the Product. Otherwise, the Product is returned to the Publisher's warehouse upon receipt of the Product.

The Publisher also leaves a notice at the delivery address indicating the location of the Product and the procedure to follow for a new Delivery. The Customer may contact the Publisher to arrange Delivery at a later date.

The Publisher delivers Orders within a maximum period of 12 (twelve) working days for Delivery in Metropolitan France and 20 (twenty) working days for International Delivery, this period being counted from the day after the validation of the Order

In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the Delivery address (such as, in particular: street number, building, stairs, access codes, names and/or intercom numbers, etc.).

The Publisher cannot be held responsible for delays in delivery that are not its fault or justified by a case of force majeure (as defined below).

If the delivery time is exceeded, the Customer may request the cancellation of the sale and obtain, within a maximum period of 14 (fourteen) days of his request to this effect, the reimbursement of the sums paid to the occasion of the Order. Notwithstanding the foregoing, the Publisher cannot be held responsible for the harmful consequences resulting from a delay in delivery, only the reimbursement of the Product by the Publisher being possible to the exclusion of any other form of compensation.

IX - Refunds and Returns

Any non-professional consumer has a right of withdrawal. The use of the right of withdrawal must be notified in advance by email to the following address:

The right of withdrawal is exercised without penalty. In the event of use of this right by the Customer, the Product must be returned to the Publisher within 14 days from the day of receipt of the Products. Beyond this period of 14 days, the sale is firm and definitive. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. To make a return, the customer must first contact

Reimbursement takes place provided that the Publisher has been able to recover the Products initially delivered. Unless otherwise requested by the Client, the Publisher shall make the refund using the same means of payment as the one used for the transaction.

The return of the Products is the responsibility of the Customer.

If the Customer fails to comply with these T&Cs, the Publisher will not be able to reimburse the Products concerned. In all cases, the return costs are the responsibility of the Publisher if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged.

X - Guarantees - Limitation of liability

The Publisher's liability with respect to any Product purchased on the Site is strictly limited to the price of purchase of the latter. The Publisher shall in no event be liable for the following losses, regardless of their origin:

• loss of revenue or sales • loss of operations
• loss of profits or contracts • loss of anticipated savings

• loss of data
• loss of work or management time
• damage to image
• loss of opportunity, and in particular to order a Product,

• non-pecuniary damage.

The documents, descriptions and information relating to the Products appearing on the Site are not covered by any guarantee, express or implied , with the exception of the guarantees provided by law.

The Publisher provides no warranty regarding any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair the functionality of a computer or to interfere with the proper functioning of it, including any transmission resulting from a download of any content made by the Customer, from the software used by the latter to download the content, from the Site or from the server which allows access to it. In this respect, the Customer acknowledges that it is his responsibility to install appropriate anti-virus and security software on its computer equipment and any other device in order to protect them against any bugs, viruses or other programming routines of this order proving harmful. The Customer acknowledges assuming all risks related to any content downloaded or obtained in any other way through the use of the Site and agrees that he is solely responsible for any damage caused to his computer system or any loss of data resulting from downloading this content.

The Publisher is only required to deliver Products that comply with the contractual provisions. The Products are considered to comply with the contractual provisions if the following conditions are met: (i) they must comply with the description and have the characteristics displayed on the Site; (ii) they must be suitable for the purposes for which such products are generally designed; (iii) they must meet the quality and resistance criteria which are generally accepted for products of the same kind and which can reasonably be expected.

In addition, the Publisher guarantees consumers against lack of conformity and hidden defects for the Products for sale on the Site under the following conditions:

Visible defect

The presence of an apparent defect on a Product must give rise to a complaint by e-mail ( within three working days following the Delivery. Any complaint must explain the defect concerned. Otherwise, no complaint is admissible, and no return or exchange is possible. The Product must be returned, in its original packaging, in its original condition, new, unworn, unwashed, with the references of the initial Order and a copy of the complaint to the registered office of the Publisher, after the sending an e-mail indicating the apparent defect of the Product referred to above. The cases of apparent defect confirmed by the Publisher give rise, depending on the content of the Customer's complaint, either to the establishment of a credit note for the benefit of the Customer, or to the replacement of the Product, or to the outright refund of the Price to the Customer. within 14 days. In case of non-compliance with the return procedure, no exchange or refund or credit is possible.